Delivery Information

Our aim is to get your order to you as quickly as possible. We offer a range of different options. If you need an item quickly then we can offer a next day delivery service (depending on location). All items will require a signature upon delivery or a picture of the item. This is due to the amount of time and effort put in to producing your order, and also reduces the risk of lost items in transit.

Although most of Royal Mail items are received in 2 working days please allow up to 5 working days for your item to arrive with you before contacting us in the UK and up to 21 working days for worldwide.

For orders in excess of 2kg or for expensive items we will only use a Courier service.

You are more than welcome to collect your order from our premises and view our range of personalised items. You will be able to select this option at the checkout.

Next Day Delivery:

If you require an item sent on a next day delivery it will be sent via APC courier service which will require a signature. Next day delivery is only available if your order is placed before 1pm. If you require a next day service after this cut off time then please contact us to discuss your requirements on 01283 530958 or e-mail us at sales@justwood.com. If for any reason there is a problem and we cannot get your order sent on a next day delivery, we will contact you as soon as we can.

You will have the option of selecting Courier delivery at the checkout.

Courier delivery is available on weekdays, Mon - Fri only and does not include statutory or bank holidays.

For any items being sent overseas please ring or e-mail us for a quote as sometimes this can be a little cheaper if we know the full details. 

 

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PLEASE NOTE THAT NOW THE UK HAS LEFT THE EU, WE NO LONGER CHARGE VAT ON ORDERs TO THE EU BUT CUSTOMERS MAY HAVE TO PAY A CUSTOMS & TAXES FEE SO PLEASE CHECK BEFORE ORDERING.

 

THIS AMOUNT MAY VARY DEPENDING ON YOUR COUNTRIES TARIFF CHARGES.

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